Woman laying on the grass with her hands next to her face

Reviews

Myers Pediatric Dentistry & Orthodontics
Myers Pediatric Dentistry & Orthodontics
3267 Hodges Blvd. #13, Jacksonville, FL 32224
Facebook 4.3 / 5
based upon 62 reviews.
07/29/2025 Absolutely unacceptable experience. This office refused to verify my dental insurance before my child’s appointment for whatever reason and insisted I pay the full amount out-of-pocket with the promise I’d be reimbursed once they submitted the claim. I trusted them and that was a mistake.

On numerous separate occasions, they have verified that they do in fact owe me money and “will figure out a way to reimburse you whether that be in the form of a credit on your account or a written check”. Not only was I never reimbursed, but after 2.5 YEARS of follow-up regarding this matter and mentioning it at every single appointment, they are now telling me they’re “unable” to refund me at all. This was their mistake, and now I’m stuck paying for something insurance should have covered.

It’s incredibly frustrating, dishonest, and shows a complete lack of accountability. Parents should not have to fight to get their money back, especially when the error was on the office’s part. Be very cautious if you choose to bring your child here, and do not agree to pay out-of-pocket unless you have proof in writing that you’ll be reimbursed.
lyndsey simmons Google
07/23/2025 Maria Camacho Google
07/08/2025 Friendly staff, clean office, and helpful outcome. Essence Clayton Google
05/30/2025 I don’t believe this office intended harm — I think they made a mistake. But anesthetics must be handled with the utmost care and clear communication.

Nitrous oxide was administered to my son after I had declined it. I was not invited back to the treatment room. He was told he was being given oxygen. He asked three times if it was just oxygen, and each time he was told yes. Shortly after, his vision blurred and he couldn’t see his own fingers clearly. He took off the mask and came out to find me, shaken and dizzy. It was scary for him.

The intention to administer any drug should be verbally confirmed with a parent directly before it is administered. Or parents should be invited into the treatment room during procedures involving sedation.

This office is typically kind and reliable, but this was a serious lapse. I’m not sure why the office didn’t reach out directly instead of twice requesting I leave a Google review after this experience? 🤷🏻‍♀️
Karen Gaskill Google
05/14/2025 Dr. Myer's office is clean, well-run, and professional. I've brought all 4 of my kids here since this location opened. He is very knowledgeable in prevention of cavities as well as early orthodontics during the growing years. The hygienists are all very professional, friendly, and kind. We are so thankful that he goes above and beyond to keep our kids smiling! Katie Vogel Google
04/22/2025 Dr. Myers is the best- very knowledgeable! Jordon Garman Google
03/31/2025 Amelda Staton Google
03/10/2025 I have been taking both my sons to Myers on Hodges for many years now and they are fantastic! I have an older special needs son who see Keisha (not sure if I spelled her name right) and she is the best with special needs kiddos. She absolutely has a heart for these kids and even calls them her "specials". I highly recommend this place for kids in general but especially if you have a special needs child. She is the best! The Caden Project Google
12/17/2024 Got this the day of my daughter's appointment that was less than 3 hours away. I didn't book an appointment at the other location because this office had dates open sooner. Now I'll be lucky to have one by February and she has 2 cavities that need to be filled. They obviously don't care about the patients. Also called the number over 40 minutes ago to reschedule and have yet to hear ANYTHING back. Pathetic. Madison Clark Google
10/24/2024 Best dentist ever. Amber McFadden Google
09/19/2024 I’ve been bringing my son to Myers since he was about 4 and he’s 9 now. I always recommend Myers to people I know with kids because they are true saints for how great they are with children. They have helped teach my son and I what to do to keep his teeth cavity free by flossing sticks and changing things in his diet. My son once had a tooth pulled and he had no idea what was going to happen before it was out of his mouth. They have a true craft in making children feel comfortable at the dentist. The staff has always worked us in on any major issues needing immediate attention. Myers is the best around! Amber Miller Google
08/07/2024 Been taking my now 11 year old daughter here for about a year for cleanings and check ups. She needed 2 stubborn baby teeth pulled, so I took her in today to see Dr. Kay. Totally blown away with the service. They worked with the speed and precision of a NASCAR pit crew. We were in and out of there in well under an hour, the whole procedure could not have lasted more than 15 minutes. Dr. Kay sang and chatted happily with my daughter the entire time. When she was finished, my daughter said what just happened… totally oblivious. Huge win. Thanks ladies for the great service today. Meredith Holladay Google
06/11/2024 My daughter has pretty severe anxiety around dental work and the dentist was so good in calming her down. She explained everything in advance and made it a lot less scary for her. Would definitely recommend! Bonny Davis Google
02/13/2024 Busy office, great people and very caring! Marty Greenberg Google
01/24/2024 O'neal Tyler Google
10/25/2023 Had our first regular dental visit with my toddler. Dr Myers was thorough in how to brush his baby teeth and discussed nursing in regards to cavities. Love the education. Very busy office, but they have books and some games. Wish they didn’t have the tv, but I guess I get it for some parents that do screen time…everyone was nice except our dental hygienist seemed annoyed from the start that I wasn’t able to come as soon as she called (I have a toddler with a diaper bag and it takes a second to pick both up!). And continued with the attitude even with her coworkers! Hoping maybe she’s just new and having a rough day. Rescheduled next visit for someone different. Maybe that will be a 5 star review. Elizabeth Baldree Google
10/18/2023 What an amazingly friendly and understanding staff!!

From the front desk to the back of the office everyone had such a great attitude and friendly smiling faces, we didn’t wait even 5 minutes before being seen, it was my daughters first time and she would not sit still at all, Dr.K and her team were very patient with us and did everything they could to make us comfortable.
I appreciate each and every one of you amazing ladies and I couldn’t be more grateful to have found such a great place to bring my daughter! Thank you so much!! ❤️
Samantha Aldridge Google
10/10/2023 Such a great experience for both of my boys first time at the dentist! The entire staff from the front desk to the treatment area are all so kind and caring. The dentist was so nice and took time to explain everything in detail. We are so happy we found such a great place to continue dental care! 10/10 recommend!!! Ashley Lorraine Google
07/18/2023 Great dental office! Our breastfeeding journey is so much better now! Elizabeth Brothers Google
06/14/2023 I’ve been taking my two daughters there for few years now. We always had a great experience. Today my daughter had to have her baby teeth extracted and Dr. K did fantastic. My daughter didn’t even realize when her teeth were pulled out. I highly recommend this place. Karolina Piwonski Google